Last updated: January 2026
These terms govern your use of DealerBetter's website and services. By signing up for a DealerBetter subscription, you agree to these terms in full. Please read them carefully before proceeding.
DealerBetter ("DealerBetter", "we", "us") provides website build and management services to UK car dealerships. References to "you" or "the customer" mean the dealership or individual entering into an agreement with us.
DealerBetter provides:
The specific features included in your subscription depend on the plan you select (Starter, Growth, or Pro). We reserve the right to update features and plans over time. We will notify active customers of any significant changes to their plan.
Our pricing is billed as a monthly subscription, payable in advance each month. This covers hosting, ongoing maintenance, support, and access to features included in your plan.
All prices are exclusive of VAT unless stated otherwise. VAT will be applied at the prevailing rate for UK businesses.
We reserve the right to review our pricing with reasonable notice. Any price changes will be communicated to active customers at least 30 days in advance.
Monthly subscriptions are collected by direct debit or card via our payment provider.
If a payment fails, we will notify you and attempt to collect again. If payment remains outstanding after 14 days, we reserve the right to suspend your site until the outstanding balance is settled.
You may cancel your subscription at any time by giving us 30 days' written notice by email to hello@dealerbetter.com.
Your subscription will remain active and your site will continue to operate during the 30-day notice period. No partial month refunds are issued.
On cancellation:
As a customer, you are responsible for:
Your content: Any logos, images, or text you provide remain your property. You grant us a licence to use this content solely for the purpose of building and operating your site.
Our platform: The underlying code, design templates, and technical infrastructure used to build your site remain the intellectual property of DealerBetter. On cancellation, you retain ownership of your domain, your content, and your stock data — but not the platform itself.
Custom work: Any bespoke design or development work commissioned and paid for as a separate project will be agreed in writing, including ownership terms, before work begins.
We aim to maintain high availability for all customer sites and our own infrastructure. However, we do not guarantee 100% uptime. Planned maintenance will be communicated in advance where possible. We are not liable for losses arising from unplanned downtime caused by circumstances outside our control, including third-party provider outages.
To the extent permitted by law, DealerBetter's total liability to you for any claim arising from these terms or our services shall not exceed the total fees paid by you in the three months preceding the claim.
We are not liable for:
Nothing in these terms limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.
We reserve the right to terminate your subscription immediately and without notice if:
In all other circumstances, we will provide 30 days' notice of termination and will export your data as described in section 5.
We may update these terms from time to time. We will notify active customers of material changes by email at least 30 days before they take effect. Continued use of the service after that date constitutes acceptance of the updated terms.
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.